IMPORTANT: If you have not changed your PINs since August 2011, it is strongly recommended that you do so now. - CG Guide

Shop front just got cleared by TNT :( plus a warning.


8 replies [Last post]
[Report this topic]
4 years 1 week

Gender Unspecified

Location: 0

Posts: 31
Rank: Frequenter
Rating: + 0

User offline. Last seen 37 weeks 4 hours ago. Offline

i haven't even edited it for a while besides standard mall banner updates o_o did this happen to anyone else / what kind of reasons are shop fronts cleared for? i did have links to specific items and a neomallers counter but nothing out of the ordinary i think.

1 year 45 weeks

Gender Unspecified

Location: Not Specified

Posts: 840
Rank: Moderator/Tech Admin
Rating: + 25

User offline. Last seen 1 hour 14 min ago. Offline - Restock Banned Again

I would create a ticket to find out what specifically was wrong.
Being TNT, the answer will most likely be 'You did something against the rules', without actually telling you anything, but either way it will be good for general knowledge here.

I have not heard of this from anyone in our mall.
I assume you had also checked your shop front recently to make sure the new filters didn't break anything? There are many broken shops out there, and TNT may be 'clearing' them in an effort to get rid of the old broken code, though I wouldn't think a warning would come with that.

4 years 34 weeks

Male

Location: Toronto, ON

Posts: 6241
Rank: Administrator
Rating: + 23

User stealth. Stealth! - busy

what did the warning say

-----------------------------
Contrary to popular belief, the Irish and I are not married

2 years 26 weeks

Female

Location: Not Specified

Posts: 58
Rank: Contributor
Rating: + 0

User stealth. Stealth!

Sorry but it reminds me of that kid movie umm Chicken little, (One little slip) by the barenaked ladies lol

Oh look bubbles!!!
http://www.neopets.com/browseshop.phtml?owner=kazzey_happy_bubble

1 year 35 weeks

Female

Location: NY, USA

Posts: 14
Rank: Just Visiting
Rating: + 0

User offline. Last seen 1 year 21 weeks ago. Offline

Very sorry to hear that sad

4 years 1 week

Gender Unspecified

Location: 0

Posts: 31
Rank: Frequenter
Rating: + 0

User offline. Last seen 37 weeks 4 hours ago. Offline

"You have received an official warning from the Neopets Team for violating the Neopets Terms and Conditions. Your shop was found to have bad HTML which made it difficult to load, purchase items or see prices from your shop. Your shop description has been cleared. If you continue to break the rules, your account will be permanently frozen. To see a list of Neo Rules, please visit http://www.neopets.com/chatrules.phtml. Please do not reply to this NeoMessage."

i don't think my shop front was broken though, i've checked it recently. and if it was would i get a warning? who do i contact about a ticket?

-o0firewings0o

1 year 45 weeks

Female

Location: Belgium

Posts: 96
Rank: Contributor
Rating: + 8

User offline. Last seen 1 hour 45 min ago. Offline

I think if it was broken in such a way that people wouldn't be able to see the items or the prices, it's definitely against the rules and that would warrant a warning. Maybe it looked ok in your browser but not in others?

4 years 20 weeks

Female

Location: Canada

Posts: 1162
Rank: Exalted Member
Rating: + 1

User stealth. Stealth!

Sometimes shops look different in each browser, so maybe in one of them your text (for prices) and background color were the same, so someone reported it? Or very huge and slow loading graphics perhaps


Wearable Clothing for your pets!
www.neopets.com/browseshop.phtml?owner=_jaspeh_&misc
4mil Independent Ads
http://www.neopets.com/~SicalliaRomeo
1 year 45 weeks

Gender Unspecified

Location: Not Specified

Posts: 840
Rank: Moderator/Tech Admin
Rating: + 25

User offline. Last seen 1 hour 14 min ago. Offline - Restock Banned Again

frwooar wrote:
i don't think my shop front was broken though, i've checked it recently. and if it was would i get a warning? who do i contact about a ticket?

http://www.neopets.com/help.phtml
Submit a ticket -> Other -> My Answer is Not Here -> Issue Type = Warnings and Suspensions.

Be sure to include the Neomail you received as well (not that they won't have it on record, since they keep official Warnings for some set amount of time). Be polite in your writeup for any chance at a civil answer, and please post their response here, as we'll all be interested in learning from it happy