I was bored one night and I remembered how fun it was to run and maintain a shop on neopets, so I decided to try and get my 5 year inactive account back. I guess I didn't realize how hard that would be. So, a little background information first... I made this account when I was 9 years old. My baby sitter showed me Neopets and set up my account with her email since I did not have one. About a week ago I tried to get back the account. I sent in a email asking if it was even possible to get a long inactive account back. 2 days later a Neopets staff emailed with a form to send in. This form included what was your last remembered password, neofriends you remember, what is in your safety deposit box/bank and so on. I answered all of these questions but I couldn't send the form through the email the account was set up on for the reasons listed above. They then replied saying I had sent no information to them. This made me think that they just skimmed through the email and didn't actually read it. So I sent another one again explaining why I couldn't send them the form with the original email account. I also included more information like my pin number and what is in my inventory. They replied back to me another 2 days later saying " Sorry, we can't help you" I can see why they are so stringent on giving accounts to people that have been inactive for a long time, but come one! I gave all of the information they had asked for, except for the email address. Even then I remembered the last word of the email address. I guess I will have to start a new account :(